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Current Retail Positions

JOB TITLE
• Assistant Manager Adventure 16 West Los Angeles Store

REPORTS TO
Store Manager

JOB PURPOSE
To ensure the delivery of great customer service and efficient operation of the retail store.

ESSENTIAL FUNCTIONS
• Responsible for opening and closing duties of the store including counting currency, preparing the bank deposit, and securing the store.
• Supervise, motivate and evaluate Retail Sales Representatives to ensure the implementation of the 8 steps of selling.
• Answer customer questions and resolve concerns as needed.
• Delegate daily duties to employees and follow up when completed.
• Maintain open and consistent communication with Store Manager regarding any store issues.
• Control and manage payroll hours by understanding customer service needs based on sales.
• Promote a team environment with co-workers inside and outside of the department.
• Performs other related duties as assigned.

JOB RELATIONSHIPS
 
Interfaces with departmental and cross-functional peers and managers.

SKILLS AND ABILITIES
• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• An excellent ability to resolve customer concerns while preserving satisfaction.
• Basic knowledge of computers and software.
• Excellent communication skills, both verbal and written.
• Ability to work nights, weekends, and during high seasons.

EXPERIENCE/EDUCATION
 
1 year of previous retail management experience required. A high school diploma, GED or equivalent relevant experience required.

SPECIAL REQUIREMENTS
Prior industry experience and/or interest in the outdoors and wilderness preferred.

TO APPLY
Fill out an application and apply in person at the store. 

Adventure 16 will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 

 

 

JOB TITLE 

• Retail Sale Associate Adventure 16 Tarzana Store
• Retail Sales Associate Adventure 16 West LA Store

REPORTS TO
Retail Store Manager

JOB PURPOSE
To provide exceptional customer service in the retail store. Sell merchandise to the customer by answering questions, resolving concerns and making recommendations based on knowledge and expertise of merchandise. Generate repeat business by exceeding the needs of the customer.

ESSENTIAL FUNCTIONS
• Sell merchandise to the customer by implementing the 8 steps of selling and provide an optimal customer service experience.
• Perform functions and operate equipment such as the cash register, the rental system, special orders, repairs and locating merchandise to effectively assist the customer.
• Place new merchandise on display racks and stock the store by opening shipment of merchandise and unloading the items and placing in the correct area.
• Ship merchandise out of the store as directed by the Buyers.
• Answer telephone calls from both customers and other sales representatives.
• Assist the customer in locating merchandise that is not available in the location which they are shopping including calling other locations, requesting special orders or providing a referral to another retailer.
• Maintain inventory of area of responsibility and provide a list of items that need to be replenished.
• Promote a team environment with co-workers inside and outside of the department.
• Performs other related duties as assigned.

JOB RELATIONSHIPS
Interfaces with departmental and cross-functional peers and managers.

SKILLS AND ABILITIES
• Ability to work well with others.
• Problem solving ability and ability to analyze information.
• Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
• Excellent verbal communication skills.
• Knowledge and use of appropriate telephone etiquette.
• Good PC knowledge.

EXPERIENCE/EDUCATION
A minimum of 1 year of previous customer service experience preferred. A high school diploma, GED or relevant experience required.

SPECIAL REQUIREMENTS
Prior industry experience and/or interest in the outdoors and wilderness preferred.

TO APPLY
Fill out an application and apply in person at the store.

Adventure 16 will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

 

 

 

in West Los Angeles

JOB TITLE:                           

Visual Merchandiser at the Adventure 16 West LA Store

REPORTS TO:     

General Manager

JOB PURPOSE:

To create and maintain visual displays incorporating key vendor product to engage our customers in their pursuits of outdoor adventure and lifestyle. 

ESSENTIAL FUNCTIONS:

  • Use our products to tell a story.  Deliver a sense of adventure while incorporating brand awareness, experience and utility.
  • Maintain a strong understanding of the product we carry.
  • Maintain knowledge of current store stock availability on the sales floor and in backrooms.
  • Be the key driver of product change-over as seasons change.
  • Participate in staff training and store events as required.
  • Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store itself is clean and well presented.
  • Keep all visual merchandising materials organized and in good working order.
  • Receive feedback and make adjustments as needed to drive sales and improve visual impact.
  • Work with department managers on merchandising for sales events. 
  • Establish and maintain clear and consistent communication with the Store Manager regarding merchandising needs, tools, displays, as well as broken or damaged materials or fixtures.
  • Assist with re-stocking and pricing duties, including sale preparation as required.
  • Operate POS system and process sales transactions.
  • Assist with annual inventory preparation and counts.
  • Promote a team environment with co-workers inside and outside of the department.
  • Performs other related duties as assigned.

JOB RELATIONSHIPS:

Interfaces with departmental and cross-functional peers and managers.  Interfaces with external vendor reps to keep display materials up-to-date.

SKILLS AND ABILITIES:

  • Ability to work well with others.
  • Problem solving ability and ability to analyze information.
  • Ability to effectively manage time and prioritize workload to ensure maximum effectiveness and efficiency.
  • Ability to create and follow-through on weekly tasks assigned by manager(s).
  • An excellent ability to resolve customer concerns while preserving satisfaction.
  • Basic knowledge of computers and software. 
  • Excellent communication skills, both verbal and written.

EXPERIENCE/EDUCATION:

A high school diploma, GED or equivalent relevant experience required.  1-2 years of visual merchandising experience preferred.

SPECIAL REQUIREMENTS:

  • Prior industry experience and/or interest in the outdoors and wilderness preferred.
  • Willingness to work a flexible schedule that may include weekends, evenings, holidays, and special events.

To Apply:

Fill out an application and apply in person at the store.

Adventure 16 will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.